Book Image

Mobile Security: How to Secure, Privatize, and Recover Your Devices

Book Image

Mobile Security: How to Secure, Privatize, and Recover Your Devices

Overview of this book

The threat of hacking may be the most damaging on the internet. Mobile technology is changing the way we live, work, and play, but it can leave your personal information dangerously exposed. Your online safety is at risk and the threat of information being stolen from your device is at an all- time high. Your identity is yours, yet it can be compromised if you don't manage your phone or mobile device correctly. Gain the power to manage all your mobile devices safely. With the help of this guide you can ensure that your data and that of your family is safe. The threat to your mobile security is growing on a daily basis and this guide may just be the help you need. Mobile Security: How to Secure, Privatize, and Recover Your Devices will teach you how to recognize, protect against, and recover from hacking attempts and outline the clear and present threats to your online identity posed by the use of a mobile device. In this guide you will discover just how vulnerable unsecured devices can be, and explore effective methods of mobile device management and identity protection to ensure your data's security. There will be special sections detailing extra precautions to ensure the safety of family members and how to secure your device for use at work.
Table of Contents (21 chapters)
Mobile Security: How to Secure, Privatize, and Recover Your Devices
Credits
Foreword
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Tips to Help You Protect Your Mobile Device
The History of Social Networking, the Internet, and Smartphones
Index

Chapter 6. Support and Warranty Insurance

In this chapter, we will help the user navigate the often complicated world of modern customer service and technical support. Also, this chapter will detail the concepts of support, warranty, and insurance for your mobile device. Included in this chapter are the following topics:

  • Toby's story – this could be your story

  • Determine the ownership of your phone and the impact on you

  • The world of mobile support

  • Your company's support processes and rules

  • Why you should care about your company's Service Level Agreements (SLAs)

  • How you can tell if you have a problem with your device

  • Warranties – what you should know