Book Image

Extending Microsoft Dynamics AX 2012 Cookbook

By : Murray Fife
Book Image

Extending Microsoft Dynamics AX 2012 Cookbook

By: Murray Fife

Overview of this book

Dynamics AX is built on a number of foundation products from Microsoft that are used to make it bigger, better, and stronger than the average business system. Taking advantage of these products will make your life easier. Use these tools to maximize the efficiency of your business management, taking advantage of a powerful and centralized tool set. "Extending Microsoft Dynamics AX 2012 Cookbook" will show you how to use tools that you already have to extend out Dynamics AX and discover potential new directions. You will be surprised at what you can do on a shoestring budget. The book will allow you to streamline your work processes, and use the system's powerful and centralised features to the advantage of your organization. "Extending Microsoft Dynamics AX 2012 Cookbook" will show you how to maximize the potential of Dynamics AX with common and popular tools to enhance your business management systems. We will begin by exploring how to extend Dynamics AX out with SharePoint. After this, the book will guide you through important elements in maximizing business management efficiency, focusing on key aspects like reports, dashboards, and workflows. The book will then finish by teaching you how to customize your management systems, achieving a comprehensive coverage of the most important extension processes relevant to you and your business with very little programming. This is a book for those of you that want to make the most out of Dynamics AX by using what you already have, and without breaking the bank.
Table of Contents (18 chapters)
Extending Microsoft Dynamics AX 2012 Cookbook
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Creating appointments through Cases


Appointments can also be created and associated with the Case at any time via the ribbon bar. These will also show up in the users' activity list on Outlook (if you have Outlook synchronization configured).

In this recipe, we will show how you can create a new appointment from a Case.

How to do it...

To create a new appointment from within the Case form, follow these steps:

  1. Open up the Case that you want to create the task and from the General tab on the ribbon bar, click on the Activities button in the Related Info group. From the drop-down box, select the Scheduled appointment item:

  2. This will open up a form for creating the new appointment. You can give the task a title by filling in the Purpose field, set the Start date and End date, and also add additional information by using the Notes field:

  3. Click on the Close button to confirm the task and you will be done.

How it works...

Just as with the tasks, the user who is associated with the Scheduled Appointment...