Organizations that have strict regulation requirements often need to capture electronic signatures as issues move along the workflow for future auditing purposes. This is often a part of the CFR Part 11 compliance.
In this recipe, we will look at how to enforce and capture e-signatures when someone tries to transition an issue through the workflow.
For this recipe, we need to have the CFR Part 11 E-Signatures add-on installed. You can download the add-on from the following link:
To start capturing electronic signatures, we first need to create an Electronic Signature custom field:
Navigate to Administration | Issues | Custom Fields.
Click on the Add Custom Field button and select the Advanced tab.
Choose the Electronic Signature custom field type and click on Next.
Name the custom field
E-Signaturesand click on Next, as shown in the following screenshot.Select a screen to place...