By default, each active user session lasts for 5 hours or 300 minutes of idle time. This means a user can log in and leave the computer for up to 5 hours and their browser session will still remain active.
In this recipe, we will look at how to change the default session timeout.
Since we will be making direct changes to a JIRA file, make sure you create backups for any files that are modified. This recipe will also require a restart of JIRA, so plan this during a time slot that will not affect your users.
Proceed with the following steps to change the session timeout settings in JIRA:
Open the
web.xmlfile from the<JIRA_INSTALL>/atlassian-jira/WEB-INFdirectory in a text editor.Locate the following lines and change the value of
session-timeoutto the desired number in minutes:<session-config> <session-timeout>300</session-timeout> </session-config>Restart JIRA for the changes to apply.