JIRA comes with a number of importers to import data from other popular issue trackers. If you want to import data from an unsupported issue tracker, JIRA provides a generic comma-separated values (CSV) importer. This is also quite useful if you want to import data from some generic applications, such as MS Excel.
In this recipe, we will look at importing data from a CSV file.
Perform the following steps to use the CSV importer:
Navigate to Administration | System | External System Import.
Select the Import from Comma-separated values (CSV) option.
Select the source CSV file in the CSV Source File field:
Expand the Advanced section and select the file encoding used in the CSV file and the delimiter if you are not using the default comma (,) character. Click on Next to go to step 2.
Select the project you want to import your CSV data to and the format used to represent the date. This is important; otherwise, JIRA may not be able to parse the date values contained...