Book Image

Salesforce CRM - The Definitive Admin Handbook

By : Paul Goodey GP, Paul Goodey
Book Image

Salesforce CRM - The Definitive Admin Handbook

By: Paul Goodey GP, Paul Goodey

Overview of this book

Table of Contents (18 chapters)
Salesforce CRM – The Definitive Admin Handbook Third Edition
Credits
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Index

Salesforce mobile products' overview


Salesforce has provided certain mobile products as downloadable apps only, while others have been provided as both downloadable and mobile browser-based. The following list outlines the various mobile app products, features, and capabilities used to access Salesforce CRM on mobile devices:

  • SalesforceA

  • Salesforce Touch

  • Salesforce1

  • Salesforce Classic

Note

Salesforce Touch is no longer available and is mentioned here for completeness as this product has been recently incorporated into the Salesforce1 product.

SalesforceA

SalesforceA is a downloadable system administration app that allows you to manage your organization's users and view certain information for your Salesforce organization from your mobile device. Salesforce A is intended to be used by system administrators, as it is restricted to users with the Manage Users permission.

The SalesforceA app provides the facilities to carry out user tasks, such as deactivating or freezing users, resetting passwords...