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JIRA Essentials

By : Patrick Li
Book Image

JIRA Essentials

By: Patrick Li

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JIRA Essentials
Patrick Li
Apr, 2015 | 390 pages
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Table of Contents (18 chapters)
JIRA Essentials Third Edition
JIRA Essentials Third Edition
Credits
Credits
About the Author
About the Author
About the Reviewers
About the Reviewers
www.PacktPub.com
www.PacktPub.com
Preface
Preface
Free Chapter
1
Getting Started with JIRA
Getting Started with JIRA
The JIRA architecture
System requirements
Installation options
Installing and configuring JIRA
Post-installation configurations
Summary
2
Project Management
Project Management
The JIRA hierarchy
Project permissions
Creating projects
Importing data into JIRA
Project user interfaces
Project Browser
Project Administration
The Help Desk project
Summary
3
Issue Management
Issue Management
Understanding issues
JIRA issue summary
Working with issues
Issue linking
Issue cloning
Time tracking
Issues and comments
Attachments
Issue types and subtasks
Issue priorities
The help desk project
Summary
4
Field Management
Field Management
Built-in fields
Custom fields
Field configuration
Field configuration scheme
The Help Desk project
Summary
5
Screen Management
Screen Management
JIRA and screens
Working with screens
Working with screen schemes
Issue type screen scheme
The Help Desk project
Summary
6
Workflows and Business Processes
Workflows and Business Processes
Mapping business processes
Understanding workflows
Workflow schemes
Extending workflow with workflow add-ons
The Help Desk project
Summary
7
E-mails and Notifications
E-mails and Notifications
JIRA and e-mail
Mail servers
Working with outgoing mails
Mail queues
Manually sending e-mails
Events
Notifications
The notification scheme
Troubleshooting notifications
Incoming e-mails
The Help Desk project
Summary
8
Securing JIRA
Securing JIRA
User directories
Users
Groups
Project roles
JIRA permissions hierarchy
Troubleshooting permissions
Workflow security
The Help Desk project
Summary
9
Searching, Reporting, and Analysis
Searching, Reporting, and Analysis
Search interface and options in JIRA
Filters
Reports
The Help Desk project
Summary
10
JIRA Service Desk
JIRA Service Desk
Introducing JIRA Service Desk
Service desk users
Request types
Service-level agreement
Queues
Creating knowledge base articles
Summary
11
Advanced Features
Advanced Features
JIRA Agile
Issue collector
Summary
Index
Index

Built-in fields

JIRA comes with a number of built-in fields. You have already seen a few of them in the previous chapters. Fields such as summary, priority, and assignee are all built-in. They make up the backbone of an issue, and you cannot remove them from the system. For this reason, they are referred to as system fields. The following table lists the most important built-in fields in JIRA:

System field

Description

Assignee

Specifies the user who is currently assigned to work on the issue.

Summary

Specifies a one-line summary of the issue.

Description

Provides a detailed description of the issue.

Reporter

Specifies the user who has reported this issue (although most of the time it is also the person who has created the issue, but not always).

Component/s

Specifies the project components the issue belongs to.

Effects Version/s

Specifies the versions the issue effects are found in.

Fix Version/s

Specifies the versions the issue will be fixed in.

Due Date

Specifies the...

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