Book Image

Oracle API Management 12c Implementation

Book Image

Oracle API Management 12c Implementation

Overview of this book

Table of Contents (19 chapters)
Oracle API Management 12c Implementation
Credits
Foreword
About the Author
Acknowledgments
About the Author
About the Author
Acknowledgments
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Summary


This chapter started by describing how WBCV telecom struggled to keep pace with its competition and how it was rapidly losing market share due to the innovative and disruptive nature of the products and offerings being launched by its smaller, agile competitors. It introduced a realistic case study to illustrate the key concepts being conveyed. The chapter goes on to describe how WBCV's CIO realized that the key to halting this trend of declining market share was to dramatically enhance the customer user experience, engaging with its customers in a seamless fashion through multiple delivery channels. It described how WBCV Telecom transformed itself into a digital organization capable of fighting off competitors, allowing them to not only deliver an omni-channel user experience, but also to adopt the same level of agility and disruptiveness as its competitors.

This chapter described how WBCV's CIO, working together with a team of enterprise architects, elaborated a PACE-layered applications...