If you haven't noticed already, resolutions in JIRA are global. If you have a resolution Resolved, it appears whenever the resolution field is added on a transition screen. This might not make sense in some cases. For example, it doesn't make sense to add the resolution Resolved when you are rejecting an issue.
Let us see how we can pick and choose resolutions based on workflow transitions.
We can include/exclude specific resolutions on workflow transitions using the jira.field.resolution.include
and jira.field.resolution.exclude
properties. The following is the step-by-step procedure:
Log in as a JIRA Administrator.
Navigate to Administration | Issues | Workflows.
Create a draft of the workflow, if it is active. Navigate to the transition, which needs to be modified.
Click on the View properties of this transition link.
Enter
jira.field.resolution.include
orjira.field.resolution.exclude
into the Property Key field, depending...