Book Image

JIRA 7 Administration Cookbook - Second Edition

By : Patrick Li
Book Image

JIRA 7 Administration Cookbook - Second Edition

By: Patrick Li

Overview of this book

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.
Table of Contents (15 chapters)
JIRA 7 Administration Cookbook - Second Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Managing project roles


In the previous chapters, we have looked at how to use groups to manage multiple users in JIRA. One limitation of using groups is that groups are global in JIRA. This means that, if a user is in a group, then that user is included for all projects in that group.

In real life, this is often not the case; for example, suppose a user is a manager in a project. He/she may not be a manager in a different project. This becomes a serious problem when it comes to configuring permissions and notifications.

So, to address this limitation, JIRA provides us with project roles. Project roles are similar to groups; the only difference being that the membership of a project role is defined at the project level.

How to do it...

JIRA comes with three project roles out of the box: Administrators, Developers, and Users. So, we will first look at how to create a new project role.

Proceed with the following steps to create a new project role:

  1. Navigate to Administration | System | Project roles...