By default, each active user session lasts for 5 hours (300 minutes) of idle time. This means that a user can log in and leave the computer for up to five hours and their browser session will still remain active.
In this recipe, we will look at how to change the default session timeout.
Since we will be making direct changes to a JIRA file, make sure you create backups for any files that are modified. This recipe will also require a restart of JIRA, so plan this during a time slot that will not affect your users.
Proceed with the following steps to change the session timeout settings in JIRA:
Open the
web.xml
file from theJIRA_INSTALL/atlassian-jira/WEB-INF
directory in a text editor.Locate the following lines, and change the value of
session-timeout
to the desired number in minutes:<session-config> <session-timeout>300</session-timeout> </session-config>
Restart...