Book Image

JIRA 7 Administration Cookbook - Second Edition

By : Patrick Li
Book Image

JIRA 7 Administration Cookbook - Second Edition

By: Patrick Li

Overview of this book

JIRA 7 Administration Cookbook, Second Edition covers all the new major features that provide better prioritizing capabilities, enhanced visibility, and the ability to customize JIRA application to meet your needs. We start by upgrading your existing JIRA instance and working through tasks you can perform at the server level to better maintain it. We then delve deep into adapting JIRA to your organization's needs, starting with the visual elements of setting up custom forms to capturing important data with custom fields and screens, and moving on to ensuring data integrity through defining field behaviors. You'll gain insights into JIRA's e-mail capabilities, including managing outgoing e-mail rules and processing incoming e-mails for automated issue creation. The book contains tips and tricks that will make things easier for you as administrators, such as running scripts to automate tasks, getting easy access to logs, and working with tools to troubleshoot problems. The book concludes with a chapter on JIRA Service Desk, which will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with SLA.
Table of Contents (15 chapters)
JIRA 7 Administration Cookbook - Second Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Importing data from other issue trackers


If you have another issue tracker and are thinking about switching to JIRA, you can often easily migrate your existing data into JIRA with its built-in import tool.

In this recipe, we will look at importing data from Bitbucket's issue tracker. JIRA supports importing data from other issue trackers, such as Bugzilla and Mantis, and as we will see, the process is mostly identical.

How to do it...

Perform the following steps to import data from other issue trackers, such as Bitbucket, into JIRA:

  1. Navigate to Administration |System | External System Import.

  2. Select the source's issue tracker system. We will select Bitbucket for this recipe.

  3. Click on the Next button to authorize the JIRA importer to access data from Bitbucket, and when prompted, click on Authorize:

  4. Map projects from Bitbucket to JIRA projects. Check the Don't import this project option for those projects which you do not want to import to JIRA. Click on Next to continue, as shown in the next image...