Book Image

JIRA 7 Essentials - Fourth Edition

By : Patrick Li
Book Image

JIRA 7 Essentials - Fourth Edition

By: Patrick Li

Overview of this book

Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.
Table of Contents (17 chapters)
JIRA 7 Essentials - Fourth Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Custom field context


Built-in fields, such as priority and resolution, are global across JIRA. What this means is that these fields will have the same set of selections for all projects. Custom fields, on the other hand, are a lot more flexible.

Custom field types, such as select list and radio buttons, can have different sets of options for different projects or different issue types within the same project. This is achieved through what is called a custom field context.

A custom field context is made up of a combination of applicable projects and applicable issue types. When you are working with an issue, JIRA will check the project and issue type of the current issue to determine if there is a specific context that matches the combination. If one is found, JIRA will load the custom field with any specific settings such as selection options. However, if no context is found, the custom field will not be loaded.

Note

In JIRA, if no context can be found that matches the project and issue type...