Book Image

JIRA 7 Essentials - Fourth Edition

By : Patrick Li
Book Image

JIRA 7 Essentials - Fourth Edition

By: Patrick Li

Overview of this book

Atlassian JIRA is an enterprise-issue tracker system. One of its key strengths is its ability to adapt to the needs of the organization, ranging from building Atlassian application interfaces to providing a platform for add-ons to extend JIRA's capabilities. JIRA 7 Essentials, now in its fourth edition, provides a comprehensive explanation covering all major components of JIRA 7, which includes JIRA Software, JIRA Core, and JIRA Service Works. The book starts by explaining how to plan and set up a new JIRA 7 instance from scratch for production use before moving on to the more key features such as e-mails, workflows, business processes, and so on. Then you will understand JIRA's data hierarchy and how to design and work with projects in JIRA. Issues being the corner stone of using JIRA, you will gain a deep understanding of issues and their purpose. Then you will be introduced to fields and how to use custom fields for more effective data collections. You will then learn to create new screens from scratch and customize it to suit your needs. The book then covers workflows and business processes, and you will also be able to set up both incoming and outgoing mail servers to work with e-mails. Towards the end, we explain JIRA's security model and introduce you to one of JIRA’s new add-ons: JIRA Service Desk, which allows you to run JIRA as a computer support portal.
Table of Contents (17 chapters)
JIRA 7 Essentials - Fourth Edition
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Managing custom fields


Custom fields are used globally across JIRA, so you will need to have the JIRA Administrator global permission to carry out management operations such as creation and configuration.

JIRA maintains all the custom fields in a centralized location for easy management. Perform the following steps to access the custom field management page:

  1. Log in as a JIRA administrator user.

  2. Browse to the JIRA administration console.

  3. Select the Issues tab and then the Custom fields option:

On the Custom Fields page, all the existing custom fields will be listed. From here, you can see the name of each custom field, their type, the context they belong to, and the screens they are displayed on.

Adding a custom field

Creating a new custom field is a multistep process, and JIRA provides a wizard to help you through it. There are two mandatory steps and an optional step when adding a new custom field. You need to first select the type of custom field, then its name, followed by options if you are...