Our Kik bot will be based on the Salesforce and Force.com platforms, which I explained previously. At a high level, we will be following the following steps for our bot:
Developing a basic Kik bot
Enhancing our basic bot program for a more conversational experience as per Kik guidelines
Establishing a connection between CRM and our basic bot
Based on the user's requirements, getting CRM data from Salesforce and presenting the user data in the Kik app
Just like Slack, Kik also helps us to create our bot using an automated agent, Botsworth. Let's follow the steps to create our first Kik bot.
Visit https://dev.kik.com/#/home, as shown in the following screenshot:
The URL opens the Kik developer platform, which helps us to create and configure our Kik bot. This screen shows a Kik code for creating a bot. This code needs to be scanned using the Kik app, which we have already installed and configured with our Kik account as...