JIRA is a web-based tool used by multiple users, each having different permissions depending on the group they are part of or what role they are performing in the project. JIRA has a built-in authentication mechanism known as JIRA internal directory, but it's possible to connect JIRA to external directories as well. Let's take a look at how this is done.
JIRA comes with an internal directory that is enabled by default; the first administrative user is a part of the internal directory, and, until you add another directory, all additional users are added in this internal directory. JIRA stores this in its own database.
LDAP is an application protocol to query and modify information in directory services. In medium-to large-scale companies, where there are hundreds or thousands of users, everyone has their e-mails, phone numbers, and other details stored on a directory server. Users can find each other in this directory....