Book Image

Fixing Bad UX Designs

By : Lisandra Maioli
Book Image

Fixing Bad UX Designs

By: Lisandra Maioli

Overview of this book

Have your web applications been experiencing more hits and less conversions? Are bad designs consuming your time and money? This book is the answer to these problems. With intuitive case studies, you’ll learn to simplify, fix, and enhance some common, real-world application designs. You’ll look at the common issues of simplicity, navigation, appearance, maintenance, and many more. The challenge that most UX designers face is to ensure that the UX is user-friendly. In this book, we address this with individual case studies starting with some common UX applications and then move on to complex applications. Each case study will help you understand the issues faced by a bad UX and teach you to break it down and fix these problems. As we progress, you’ll learn about the information architecture, usability testing, iteration, UX refactoring, and many other related features with the help of various case studies. You’ll also learn some interesting UX design tools with the projects covered in the book. By the end of the book, you’ll be armed with the knowledge to fix bad UX designs and to ensure great customer satisfaction for your applications.
Table of Contents (14 chapters)

Research and interviewing your users


Through analytic tools you might better understand and monitor the user navigation behavior and see what their main issues are, and now you want to understand why by listening to the user.

Doing a survey can be a starting point. According to FluidSurveys, 24.8% of people are willing to complete email surveys on average. Keep in mind that the survey questions should be quick, objective, and easy to understand. There are different nice online tools for surveys such as Survey Monkey (https://www.surveymonkey.com/), Typeform (https://www.typeform.com/examples/surveys/), SSI, former Instant.ly (https://www.surveysampling.com/), Polldaddy (https://www.polldaddy.com/), or even Google Forms (https://www.google.com/forms/about).

In addition to surveys, you can also do user interviews (we talked about this methodology in Chapter 2, Identifying UX Issues – UX Methodologies) and talk individually to the users and potential users who represent your target audience....