Book Image

Learning Salesforce Visual Workflow and Process Builder - Second Edition

By : Rakesh Gupta
Book Image

Learning Salesforce Visual Workflow and Process Builder - Second Edition

By: Rakesh Gupta

Overview of this book

Salesforce Management System is an information system used in CRM to automate the business processes like sales and marketing. To implement this, Force.com developed a powerful tool called Visual Workflow to automate business processes by creating applications also called Flows. Learning Salesforce Visual Workflow, Second Edition is a practical guide on Flows that will enable you to develop custom applications in Salesforce with minimized code usage. The book starts with an introduction to Visual Workflows that teaches all the building blocks of creating Flows and use it efficiently. You will learn how to easily automate business processes and tackle complex business scenarios using Flows. The book explains the working of the Process Builder so you can create reusable processes. The book also covers how you can integrate existing or newly created Flows with the Salesforce Lightening Experience. By the end of the book, you will get a clear understanding on how to use Flows and Process Builder in your organization to optimize code usage.
Table of Contents (9 chapters)

Differences between Process Builder and other tools

Salesforce offers various tools to automate business processes, for example, Visual Workflow, Workflow Rule, and Process Builder. So, it is necessary to understand the difference between these tools and when to use which. The following table describes the difference between these tools:

Workflow

Flow

Process Builder

Visual designer

Not available

Available

Available

Starts when

A record is created or edited

  • The user clicks on a custom button/link
  • A process starts
  • Apex is called
  • Inline Visualforce page
  • The user accesses a custom tab

A record is created or edited

Supports time-based actions?

Yes

Yes

Yes

Call Apex code?

No

Yes

Yes

Create records

Only task

Yes

Yes

Invoke processes

No

No

Yes

Update records?

Yes, but only fields from the same record or parent (in case of Master-detail relationship...