Book Image

Hands-On Chatbots and Conversational UI Development

By : Srini Janarthanam
Book Image

Hands-On Chatbots and Conversational UI Development

By: Srini Janarthanam

Overview of this book

Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms.
Table of Contents (11 chapters)

More cards

Besides text, there are other types of cards that can be used to deliver content. These cards are also specific to the delivery platform. Only some platforms, such as Facebook Messenger, support advanced cards such as carousels. Let's examine the types of cards available to us.

Image

To add an image card, click the Image icon under ADD A CARD. Click Upload Image, and choose an image file:

Audio

You can send audio files over chat that can be instantly played by the user. To send an audio file, click the + icon at the end of ADD A CARD ...