Book Image

Hands-On Chatbots and Conversational UI Development

By : Srini Janarthanam
Book Image

Hands-On Chatbots and Conversational UI Development

By: Srini Janarthanam

Overview of this book

Conversation as an interface is the best way for machines to interact with us using the universally accepted human tool that is language. Chatbots and voice user interfaces are two flavors of conversational UIs. Chatbots are real-time, data-driven answer engines that talk in natural language and are context-aware. Voice user interfaces are driven by voice and can understand and respond to users using speech. This book covers both types of conversational UIs by leveraging APIs from multiple platforms. We'll take a project-based approach to understand how these UIs are built and the best use cases for deploying them. We'll start by building a simple messaging bot from the Facebook Messenger API to understand the basics of bot building. Then we move on to creating a Task model that can perform complex tasks such as ordering and planning events with the newly-acquired-by-Google Dialogflow and Microsoft Bot framework. We then turn to voice-enabled UIs that are capable of interacting with users using speech with Amazon Alexa and Google Home. By the end of the book, you will have created your own line of chatbots and voice UIs for multiple leading platforms.
Table of Contents (11 chapters)

Summary

Brilliant! I believe you had fun building your first two Alexa skills in this chapter. We explored the basics of skill building—intents and slots. We explored the process of building the interaction model on the Alexa development platform as well as building the conversation manager web app on the cloud. We have built two skills—one for quotes and another for TV schedules—providing us ample opportunities to explore and understand the various elements of the Alexa skill development process. I would encourage you to take this as a starting point and explore more. There are about 10,000 skills in the Alexa store and it's continuing to grow. With the usage of the home assistance smart speakers projected to grow, there will be a huge market for customizable Alexa skills in the years to come. In the next chapter, we will explore how to build actions...