Book Image

Dynamics 365 Application Development

By : Deepesh Somani, Nishant Rana
Book Image

Dynamics 365 Application Development

By: Deepesh Somani, Nishant Rana

Overview of this book

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book will introduce you to the components of the new designer tools, such as SiteMap, App Module, and Visual Designer for Business Processes. Going deeper, this book teaches you how to develop custom SaaS applications leveraging the features of PowerApps available in Dynamics 365. Further, you will learn how to automate business processes using Microsoft Flow, and then we explore Web API, the most important platform update in Dynamics 365 CRM. Here, you'll also learn how to implement Web API in custom applications. You will learn how to write an Azure-aware plugin to design and integrate cloud-aware solutions. The book concludes with configuring services using newly released features such as Editable grids, Data Export Service, LinkedIn Integration, Relationship Insights, and Live Assist
Table of Contents (20 chapters)
Title Page
Copyright and Credits
Dedication
Packt Upsell
Contributors
Preface
Index

Prerequisites for using the Learning Path


Learning Path gives a tremendous amount of benefits to Dynamics 365 users. First, it is needed to complete the following prerequisites to use Learning Path:

  • Dynamics 365 Learning Path is supported only in Dynamics 365 version 9.0. In Dynamics 365 2016 version 1, the user can only see the default Help created by Microsoft; to author content for Learning Path, the new Dynamics 365 version 9.0 is required.
  • The system customizer or system administration role needs to be assigned for authoring Learning Path content.
  • Learning Path in Dynamics 365 for the organization has to be turned on. The next part is to unable Learning Path for the organization.
  • It is important to add users to the Learning Path group. This task is also covered in the next section.