Book Image

Dynamics 365 Application Development

By : Deepesh Somani, Nishant Rana
Book Image

Dynamics 365 Application Development

By: Deepesh Somani, Nishant Rana

Overview of this book

Microsoft Dynamics 365 CRM is the most trusted name in enterprise-level customer relationship management. The latest version of Dynamics CRM comes with the important addition of exciting features guaranteed to make your life easier. It comes straight off the shelf with a whole new frontier of updated business rules, process enhancements, SDK methods, and other enhancements. This book will introduce you to the components of the new designer tools, such as SiteMap, App Module, and Visual Designer for Business Processes. Going deeper, this book teaches you how to develop custom SaaS applications leveraging the features of PowerApps available in Dynamics 365. Further, you will learn how to automate business processes using Microsoft Flow, and then we explore Web API, the most important platform update in Dynamics 365 CRM. Here, you'll also learn how to implement Web API in custom applications. You will learn how to write an Azure-aware plugin to design and integrate cloud-aware solutions. The book concludes with configuring services using newly released features such as Editable grids, Data Export Service, LinkedIn Integration, Relationship Insights, and Live Assist
Table of Contents (20 chapters)
Title Page
Copyright and Credits
Dedication
Packt Upsell
Contributors
Preface
Index

Editing a Business Process Flow


Dynamics 365 allows you to edit an existing Business Process Flow. In this section, we will edit the Business Process Flow already created before, and add an out-of-the-box workflow to the Business Process Flow to send emails:

  1. Go to Settings | Processes:
  1. Select the existing Business Process Flow that you want to edit. Next, click on the EDIT button on the action bar:
  1. The Business Process Flow designer will open. Expand the first stage of the Business Process Flow and select the Add workflow component:
  1. Click on the Workflow component on the canvas and set its properties. Set the trigger condition to Stage Exit, select workflow, and select Send email workflow. To save and apply changes on the component, click on the Apply button, as shown next:

Note

Note: Send Email workflow is a pre-configured out-of-the-box workflow to send an email created on a Case entity separately using the standard out-of-the-box workflow editor.

  1. Optionally, for adding new fields on the first...