In this chapter, we saw that an implementation is a process that gets software operating properly in a company. To do so, we need to use a methodology that will take us from the beginning to the end of the project, not only on the technical part of the project, but also regarding other aspects, such as billing the project, effort estimation, planning, and communication.
We saw different methodological approaches, such as the waterfall approach and the agile approach (with Scrum), and how they are addressed in Microsoft Dynamics Sure Step.
We also saw the phases and the activities included in typical Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central implementation projects.
In the next chapter, we will learn some tips about the implementation process on the customer's side.