Book Image

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Installation and Management

By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Free Chapter
1
Introducing the Siebel Web Architecture
Index

Extracting data for local databases


The next step is to extract a data snapshot for one or more mobile users using the Database Extract server component. Before we submit a job request for the Database Extract component, we must verify that the Siebel Remote system preferences are set correctly.

About Siebel Remote system preferences

We can inspect the system preferences for Siebel Remote by navigating to the Remote System Preferences view in the Administration - Siebel Remote screen. The form applet in this view is shown in the following screenshot:

In the following table, we describe the most important system preferences for Siebel Remote and their impact on the mobile client. In addition we describe the recommended settings for developers and mobile users.

System Preference

Description

Value for developers

Value for mobile users

Enable Mobile Password Expiration

When set to true, the mobile client's password will expire after the amount of days specified in the Expiration Period field...