Book Image

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Installation and Management

By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Free Chapter
1
Introducing the Siebel Web Architecture
Index

Running the Siebel Image Creator


The Siebel Image Creator is a utility provided for each operating system platform. It is responsible for extracting the installation files from the jar archives and storing them in a directory tree—the image—suitable for the installation. Installing Siebel CRM directly from the zip or jar archives is impossible.

The Siebel Image Creator can be run in graphical mode (GUI) or in command line mode. On operating systems that support graphical user interfaces, we typically use GUI mode.

We can start the Siebel Image Creator on Microsoft Windows by double-clicking the Windows_ImageCreator.exe file.

The following table provides step-by-step instructions for how to create a Siebel Installation Image using the Siebel Image Creator.

Step

Description

Tasks and Example Values

1

Start the Siebel Image Creator.

Double-click the Windows_ImageCreator.exe file.

2

The Welcome dialog is displayed.

Click Next.

3

Display of options.

Choose Create a new image…

Click...