Book Image

Oracle Siebel CRM 8 Installation and Management

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Installation and Management

By: Alexander Hansal

Overview of this book

Oracle’s Siebel CRM is market-leading Customer Relationship Management software. Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization.This practical book offers a comprehensive understanding of Siebel CRM. It is your safe vessel for navigating the deep waters of Siebel installation and system management.This book is a complete exercise in installing and managing Oracle’s Siebel CRM for your organization. You will understand the Siebel architecture and install it piece by piece. In easy-to-follow chapters, the book will guide you through the installation of Siebel server, client and third-party reporting software on Microsoft Windows and Linux, covering everything from the planning the process and software download to the installation and configuration tasks.After reading this book, you will feel fully prepared for setting up multiple servers and multi-lingual configurations. This book fosters your general understanding of the intricate features and functionality of Oracle Siebel CRM. In addition, you will learn how to support development environments and how to migrate configuration changes between environments using Application Deployment Manager.Another benefit of this book is that it teaches administrators how to establish system monitoring strategies to identify and avoid performance bottlenecks. When you have finished the book, you will feel prepared to install and manage Oracle’s Siebel CRM in a real-world environment. In addition, you will know some tricks that even seasoned experts will envy.
Table of Contents (25 chapters)
Oracle Siebel CRM 8 Installation and Management
Credits
About the Author
About the Reviewers
Preface
Free Chapter
1
Introducing the Siebel Web Architecture
Index

About the Siebel server installer


The Siebel CRM installation images provide a setup executable, which is located in the root folder of the respective module we wish to install. When we invoke this executable, an installation dialog will guide us through the installation process. During this process, the application's binary files and other files that provide Siebel CRM functionality are extracted from the installation image files to a directory structure on the disk drive.

The setup executables read a text file named siebel.ini, which contains information such as which programs to launch when the file copy process is complete. In the current Siebel CRM releases for example, the siebel.ini files are preconfigured to launch the Siebel Software Configuration Wizard immediately after the software files have been extracted.

For the installation of components of the Siebel Enterprise Server on Microsoft Windows-based operating systems, we find the setup.exe file among others in the Siebel_Enterprise_Server...