Book Image

Microsoft Forefront UAG 2010 Administrator's Handbook

By : Erez Ben-Ari, Ran Dolev, Erez Y Ben
Book Image

Microsoft Forefront UAG 2010 Administrator's Handbook

By: Erez Ben-Ari, Ran Dolev, Erez Y Ben

Overview of this book

Microsoft Forefront Unified Access Gateway (UAG) is the latest in a line of Application Publishing (Reverse Proxy) and Remote Access (VPN) Server products. The broad set of features and technologies integrated into UAG makes for a steep learning curve. Understanding all the features and abilities of UAG is a complex task that can be daunting even to experienced networking and security engineers. This book is the first to be dedicated solely to Microsoft Forefront UAG. It guides you step-by-step throughout all the stages of deployment, from design to troubleshooting. Written by the absolute experts who have taken part of the product’s development, official training and support, this book covers all the primary features of UAG in a friendly style and a manner that is easy to follow. It takes you from the initial planning and design stage, through deployment and configuration, up to maintenance and troubleshooting. The book starts by introducing UAG's features and and abilities, and how your organization can benefit from them. It then goes on to guide you through planning and designing the integration of the product into your own unique environment. Further, the book guides you through the process of publishing the various applications, servers and resources - from simple web applications to complex client/server based applications. It also details the various VPN technologies that UAG provides and how to take full advantage of them. The later chapters of the book educate you with common routine “upkeep” tasks like monitoring, backup and troubleshooting of common issues. Finally, the book includes an introduction to ASP, which some of the product's features are based on, and can help the advanced administrator with enhancing and customizing the product.
Table of Contents (21 chapters)
Microsoft Forefront UAG 2010 Administrator's Handbook
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Index

General errors


Other than the previous issues we discussed, most problems you may run into will most likely be published applications not working or misbehaving. As we said at the beginning of this chapter, this is quite common, and makes sense, considering the unique way each application is built. Problems you may see include JavaScript errors, 404 errors (page not found), 500 errors (server error), blank pages or popups, application-specific errors, or simply things not happening when they are supposed to (for example, clicking a button should open a dialog or save the data, but when you click, it's as if you haven't pressed it at all). Non-web apps may issue various errors related to communication problems with their servers, or even crash in inexplicable ways.

There's no one-size-fits-all way of solving such issues, we're afraid. In fact, some publishing issues can only be resolved with the help of Microsoft's Customer Service and Support (CSS), Microsoft's Consulting Services (MCS)...