A BPM administrator's task is to manage the non-technical, business process-focused activities such as:
Organization definitions
Task administration
One of the most common administrative tasks is managing the organization-related information such as Roles and Organizational Units.
You have already seen how process roles are defined while modeling the Sales Quote process. You created a swim lane for each role that was responsible for performing the appropriate user tasks that are modelled in that lane. You then associated a set of users with these roles. This was all done during the modeling process. But role assignments are not static—they can and do change when users' responsibilities change or when they leave the organization. You also have new users that may need to be associated to a particular role after the process is deployed. It would be an unnecessary overhead if you had to redeploy the process just to update such role...