Book Image

Oracle Siebel CRM 8 Developer's Handbook

By : Alexander Hansal
Book Image

Oracle Siebel CRM 8 Developer's Handbook

By: Alexander Hansal

Overview of this book

Table of Contents (33 chapters)
Oracle Siebel CRM 8 Developer's Handbook
Credits
About the Author
About the Reviewer
www.PacktPub.com
Preface

Understanding drilldown objects


In Siebel CRM, a drilldown is the activity of clicking on a hyperlink, which typically leads to a more detailed view of the record where the hyperlink originated. The standard Siebel CRM applications provide many examples for drilldown objects, which can mainly be found on list applets such as in the following screenshot that shows the Opportunity List Applet:

The Opportunity List Applet allows the end user to click on the opportunity name or the account name. Clicking on the Opportunity Name navigates to the Opportunity Detail - Contacts View in the same screen while clicking on the Account name navigates to the Account Detail - Contacts View on the Accounts screen.

Siebel CRM supports both static and dynamic drilldown destinations. The Opportunity List Applet (in Siebel Industry Applications) defines dynamic drilldown destinations for the opportunity name column depending on the name of the product line associated with the opportunity.

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