In this chapter and the rest of the book, the various modeling and monitoring capabilities of OEM Grid Control 11gR1 in the business management space were covered extensively. In the first chapter, we saw the complexity in modern day IT governance. This was followed by a detailed introduction of various business service management concepts. Subsequent chapters covered the various paradigms such as groups, systems, and services that are available to model both the IT infrastructure as well as the associated business offerings.

This was followed by an in depth coverage of various steps required to model and monitor business services as service targets based on systems and service tests. The book also covered the key steps in setting up monitoring configurations such as key performance indicators and service levels for different service targets. Modeling of composite applications using the aggregate service target type was also covered in depth. The ensuing chapter covered the various...