OEM Grid Control provides various features to model, monitor, and manage the different aspects of service-level agreements within an enterprise. This can be achieved by configuring and monitoring the Expected Service-level (%) attribute of the service target modeled for the business service. This section describes the various concepts that are required to configure and administer the service-level management features within OEM Grid Control.
Oracle Enterprise Manager Grid Control 11g R1: Business Service Management
Oracle Enterprise Manager Grid Control 11g R1: Business Service Management
Overview of this book
Table of Contents (16 chapters)
Oracle Enterprise Manager Grid Control 11gR1: Business Service Management
Credits
About the Authors
About the Reviewers
www.PacktPub.com
Preface
Free Chapter
Business Service Management: An Overview
Modeling IT Infrastructure Using Oracle Enterprise Manager 11gR1
Modeling Groups and Systems
Modeling Services
Service Modeling Using Synthetic Transactions
Modeling Service Metrics
Service-Level Management
Modeling Composite Business Services
Real-Time Business Service Monitoring
Business Service Management at your Data Center
Customer Reviews