Book Image

Microsoft Dynamics CRM 2011 Cookbook

By : Dipankar Bhattacharya
Book Image

Microsoft Dynamics CRM 2011 Cookbook

By: Dipankar Bhattacharya

Overview of this book

Without a comprehensive understanding of deployment scenarios and steps, it is really difficult to install and maintain Dynamics CRM 2011 within complex IT infrastructures. Done badly, it can cause serious future maintenance and optimization issues. Administration of CRM systems is equally complex and important; unless efficiently done, it can create fuss in the system and potentially bring down end user satisfaction. Configuration and customization of the system has to be done very carefully too so that it can meet the functional needs appropriately.“Microsoft Dynamics CRM 2011 Cookbook" is a hands-on guide, providing clear, step-by-step instructions to deploy, maintain, optimize, and administer Dynamics CRM 2011 along with advanced configuration and customization processes, to give us a strong advantage in creating successful CRM applications.This book introduces Dynamics CRM 2011 by describing the important aspects of the system. It will take you through a number of clear and practical recipes from successful deployment, hassle-free maintenance, and effective administration to advanced level configuration and customization techniques.You will learn from a range of deployment and maintenance topics such as how to configure CRM to use claim-based authentication using AD FS, how to enable tracing in CRM servers, how to recover from server failures, and how to optimize server performance. This book will also discuss how to schedule Data Duplication detection jobs, enable auditing, export and import managed/unmanaged solutions, create 1:N, N:1, or N:N relationships between entities, configuring role based forms, adding a new button in the ribbon, SharePoint integration with CRM, and configuring a dialog or workflow.You will learn everything you need to know, from deployment, administration, and maintenance to configuration, integration, and customization for your Dynamics CRM 2011 application.
Table of Contents (18 chapters)
Microsoft Dynamics CRM 2011 Cookbook
Credits
About the Author
Acknowledgments
About the Reviewers
www.PacktPub.com
Preface
Index

Updating the icon of an entity


After creating an entity in the Dynamics CRM 2011 system, the default icon is linked to any entity. This default icon can be modified to a more appropriate icon. In this recipe, we will discuss how to update the icon of a custom entity.

How to do it…

Please perform the following steps to update the icon of a custom entity:

  1. Log in to the Dynamics CRM 2011 system as a system administrator or with a relevant security role.

  2. Navigate to Settings | Customizations | Solutions and change the view to Unmanaged Solutions, if not already selected.

  3. Then double-click on the unmanaged solution to open it.

  4. Navigate to the custom entity by going to Components | Entities | <Custom Entity Name>. Then click on the custom entity name.

  5. Then the top ribbon will refresh and the Update Icons button will be visible. Click on this button as shown in the following screenshot:

  6. The Select New Icons page will appear. In this form, we can select two icons to be displayed in the following areas...