In this chapter the reader has been introduced to several simple techniques that can reduce the support calls or fire drill activities related to end user disaster recovery. These techniques will not save the day if SQL Server crashes, but this activity is not daily support activity to the business.
The SharePoint cost of ownership is not the software licenses but the user support staff. If this can be reduced through user training, then the end user is more productive and IT is freed up.
Note
From experience, the authors would state, SharePoint 2010 licensing is approximately 5 percent of the total cost, with the remaining 95 percent represented by the administration and support costs.
The following chapter discusses SharePoint DR in the cloud. Cloud DR is an important topic, and should not be overlooked.