Q. 1. Which of the following are valid activity types? (Choose all that apply.)
Task.
Recurring Task.
E-mail.
Phone Call.
Appointment.
Q. 2. Which of the fields below are common across all activities? (Choose all that apply.)
Recipient.
Regarding.
To.
Subject.
Q. 3. How is an e-mail is marked complete? (Choose all that apply.)
Using the Complete button.
Using the Mark Complete button.
Automatically, when the e-mail is saved.
Automatically, when the e-mail is sent.
Q. 4. What are the statuses of an activity?
Open.
Completed.
Scheduled.
Active.
Canceled.
Q. 5. If an entity has associated activities, and a user clicks on the Activities link in the left hand navigation of a record, what should he/she expect to see?
All activities.
Open and Canceled activities.
Open and Active activities.
Open and Scheduled activities.
Q. 6. Say there is an account that has contact records associated to it. Now let's say these contact records have activities. Where are all the places would you expect to see the contact...