Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

Indispensable organizational benefits


In the previous section, we discovered that we will encounter many traps on our journey to adopt a rock-solid project management approach. The change process involved will require the continuous and significant effort of a complete organization. Let's concentrate now on reaping the fruits. What benefits are in it for us? Why do we plan for all this effort?

A core competency for your company

By successfully adapting to an intrinsic, strong implementation methodology, it becomes a core competency for your company. This implies that your company excels in understanding the needs of your customers, managing projects on time and within budget, and designing and developing solutions that exceed customer expectations. This will allow your company to position itself uniquely within the market while providing unique benefits to your customers in a way that will be difficult for your competitors to imitate.

Profitable projects

Projects are unique and temporary endeavors...