Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

Setting up a program for solution rollout


In the previous sections, we discussed the different options for implementing Microsoft Dynamics solutions using Sure Step. Sure Step has three waterfall project types (Rapid, Standard, and Enterprise) along with one Agile project type. These types guide the implementers through solution development and the rollout of a single release or the rollout to a single location of an organization. However, these project types can also be used in concert with each other on phased solution rollouts or on multisite engagements, and this will be the focus of our discussion in this section.

Phased solution rollouts

In the previous chapter, we introduced the notion of the phased approach to solution delivery. This approach, not to be confused with the phases within a waterfall project type, refers to the rollout of the solution to the customer organization in multiple releases. The phased solution delivery approach is executed in practice by selecting and enabling...