Book Image

Customer Success with Microsoft Dynamics Sure Step

Book Image

Customer Success with Microsoft Dynamics Sure Step

Overview of this book

Table of Contents (29 chapters)
Customer Success with Microsoft Dynamics Sure Step
Credits
Foreword
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Author
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
About the Reviewer
Acknowledgments
www.PacktPub.com
Preface
Index

Preparing for the Sure Step certification exam


Reading this book is of course already a good first step.

The Sure Step certification exam targets the project management audience for the following two reasons:

  • Project managers have the necessary project management knowledge background

  • Project managers can overlook a full project life cycle

If you are lacking in the project management basics, it is recommended that you acquire this knowledge by participating in the project management essentials courses.

Microsoft Dynamics MVP, Vjekoslav Babic (MCP, MCT, PMP), documents seven steps to get certified in Sure Step on his blog www.vjeko.com. They are as follows:

  1. Take a Microsoft Dynamics Sure Step course.

  2. Learn the Document flow.

  3. Read the guidance material.

  4. Take the Proficiency Assessment tests available on the Microsoft Dynamics PartnerSource portal.

  5. Read some more guidance material.

  6. Retake the Proficiency Assessment tests.

  7. Take the exam.