The longevity and popularity of Microsoft's Dynamics GP Enterprise Resource Planning software is a testament to the system's robustness, but any system is vulnerable to errors. There are times when users make entry mistakes, network outages occur and computer hardware fails, any of these events can cause errors in Dynamics GP. For a Dynamics GP administrator, some of the most common and most controllable errors are those related to user activities. For example, an administrator can't control when a network switch is going to fail, but they can ensure that proper security is in place to prevent users from deleting tables.
Preventing errors frees up administrator and user time to focus on more important items. In this chapter, we'll look at some common setup and procedural changes that administrators and users can make to help prevent errors in Dynamics GP. Additionally, we'll take a look at how to fix erroneous transactions that managed to make it to the general ledger.