BAM describes an approach, architecture, and the supporting toolset to push events and data streams from transactional systems and processes to a monitoring platform that will present information from these streams in a visual and insightful way. These visualizations provide awareness of the immediate situation and present critical business indicators to allow stakeholders and executives to respond accordingly in a timely manner before the impact of their actions is diluted. The timeliness in which BAM can bring the information to the attention of the user through alerts and dashboards greatly enhances the effectiveness of the actions taken.
A BAM platform will provide the following capabilities:
Sense: The platform should be able to identify and be notified of changes of state in business operations, transactions, and processes; this could be the happening of an event that interacts with a case or process, update of some key data, progression of a business process to subsequent...