A consistent and intuitive UI design is essential for good UX. In this context, wireframes are used to define and coordinate a user-centered and basic form design used throughout the whole application. The wireframes are defined in different levels of detail. In addition, interaction models are used to describe how the interaction with an application happens.
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Wireframes and their corresponding interaction models can be understood as guidelines for UI implementation. Therefore, these are basic for a good UX and important for user acceptance.
With respect to the interaction models, it is important to notice that end users often internalize a special kind of interaction model. So, when a long-term, established interaction model is changed significantly, users may become dissatisfied with the new solution. This has to be considered, especially when building task-driven BPM applications.
In traditional applications, where...