Book Image

Salesforce Essentials for Administrators

By : Mohit Shrivatsava
Book Image

Salesforce Essentials for Administrators

By: Mohit Shrivatsava

Overview of this book

Table of Contents (14 chapters)
Salesforce Essentials for Administrators
Credits
About the Author
About the Reviewers
www.PacktPub.com
Preface
Index

Data modeling


If you are a database administrator, you will certainly be able to map your existing knowledge to some of the concepts we are going to talk about. However, if you have no database administration experience or prior knowledge, don't worry, as this will require no prerequisites. When I began my career, I had minute knowledge about this platform as well.

So, let's start with a simple day-to-day scenario of credit card transactions that we do online while we are shopping on an online portal. You might have wondered where all the data that you type in the form goes. The answer is a database. A database for a layman is a dark disk or chip where the data resides. Let's be more logical at this point and think from an application's point of view; the database will consist of various objects.

Your organization, once purchased from Salesforce, will already consist of some out-of-the-box objects that are used in normal sales and service processes. You will see that you don't have to do anything...