The Logout URL setting allows you to specify a URL that starts with http://
or https://
that users are redirected to after they have logged out of Salesforce. If the Logout URL is not specified, the user is redirected to
https://login.salesforce.com
. If My Domain is enabled and Logout URL is not specified, users are redirected to https://"my-domain".my.salesforce.com
.
Salesforce CRM - The Definitive Admin Handbook - Fourth Edition
Salesforce CRM - The Definitive Admin Handbook - Fourth Edition
Overview of this book
Salesforce CRM’s Winter ’17 release offers a host of new features for CRM designed to transform your sales and marketing requirements. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform. The book begins by guiding you through setting up users and the security settings and then progresses to configuration, data management, and data analytics. We swiftly move on to the setting up of organization wide features that affect the look and feel of the application. Process automation and approval mechanisms are covered next, along with the functional areas of Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter. This book details Salesforce CRM system administration in a practical way and is an invaluable reference for both new administrators and experienced professionals.
At the end of the book, techniques to further enhance the system and improve the return on investment Salesforce mobile apps and mobile administration are covered, along with Salesforce Adoption Manager. Every chapter is complete with a section containing example questions of the type that you might encounter in the certification examination.
Table of Contents (18 chapters)
Salesforce CRM - The Definitive Admin Handbook - Fourth Edition
Credits
About the Author
Acknowledgments
About the Reviewer
www.PacktPub.com
Preface
Free Chapter
Setting up Salesforce CRM and the Company Profile
Managing Users and Controlling System Access
Configuring Objects and Apps
Securing Access to Data and Data Validation
Managing Data in Salesforce CRM
Generating Data Analytics with Reports and Dashboards
Implementing Business Processes in Salesforce CRM
Introducing Sales Cloud, Service Cloud, and the Collaborative Features of Salesforce CRM
Extending and Enhancing Salesforce CRM
Administrating the Mobile Features of Salesforce CRM
Studying for the Certified Administrator Exam
Customer Reviews