Let's begin by visualizing the business case that we will use as a common thread throughout this chapter. The following diagram depicts a business network, portraying the different individuals and entities that interact when there is an automobile accident. The dotted lines show optional actions/relationships:
A business network showing the reporting of vehicle accidents, the handling of damages by the leasing company, damaged vehicle repair, and payments made by the insurer
Our business case is best described using the following scenario. Imagine that you are driving to work on a rainy day and some cars in front of you on the road slam on their brakes. The car behind you notices this too late, and it drives straight into your car with sufficient speed, causing your car's airbag to deploy. Your car includes an IoT-powered sensor that records the accident and automatically passes that information on to the emergency services. They call the phone number on record...