In this chapter, I proposed a business use case for an accident registry and insurance network that connects six B2B partners who conduct business collaboratively. First, I explained the business case in which an accident leads to an insurance claim and a request for a vehicle repair. I used this business case to explain how such a cross-organization application was set up in a traditional sense and explained the software products Oracle currently offers (Oracle B2B and SOA Suite) that can be used to build such an application and the infrastructure required to support it. Furthermore, I implemented the business case and explained the common application architecture, how partners interact with each other, and how three of these interactions could be implemented.
Finally, I reviewed five commonly-experienced challenges when implementing and supporting such an application, including the painstaking task of offline reconciliation when something goes wrong during a transaction.
Then,...