Book Image

Salesforce CRM Admin Cookbook - Second Edition

By : Paul Goodey
Book Image

Salesforce CRM Admin Cookbook - Second Edition

By: Paul Goodey

Overview of this book

Salesforce CRM is a market-leading customer relationship management (CRM) application that is accessed over the internet. This application greatly enhances a company's sales performance, improves customer satisfaction, and provides a robust customer relationship management system for an organization. Salesforce CRM Admin Cookbook, Second Edition enables you to instantly extend and unleash the power of Salesforce CRM and its Lightning Experience framework. It provides clear, comprehensive instructions along with detailed screenshots and code. Whether you are looking for solutions to enhance the core features, such as data management, process automation, data validation, and home page administration, or are looking for ideas on advanced customization techniques, this book will provide you with immediate, practical, and exciting real-world recipes. This book guides you through interesting topics spanning a variety of functional areas. Recipes are provided that allow you to configure, build and extend the capability of Salesforce CRM using the Lightning Experience framework.
Table of Contents (16 chapters)
Title Page
Credits
About the Author
Acknowledgements
About the Reviewer
www.PacktPub.com
Customer Feedback
Preface

Calculating the week number for the Opportunity close date using a formula


To help manage and group opportunity records for presentation and reporting, we can automatically derive the week number for the date that the opportunity is due to be closed.

In this recipe, we will display a week number derived from the opportunity close date on the opportunity record detail and edit pages that has been calculated from the standard date field called Close Date.

How to do it...

Carry out the following steps to create a formula field for opportunity records to derive the week number for the Opportunity Close Date field:

  1. Click on the Setup gear icon in the top right-hand corner of the main Home page, as shown in the following screenshot:
  1. Click on Setup, as shown in the following screenshot:

  1. Navigate to the Opportunity customization setup page as follows:Objects and Fields | Object Manager | Opportunity | Fields & Relationships.

Locate the Fields & Relationships section on the right of the page.

  1. Click...