Book Image

Qlik Sense Cookbook - Second Edition

By : Pablo Labbe, Philip Hand, Neeraj Kharpate
Book Image

Qlik Sense Cookbook - Second Edition

By: Pablo Labbe, Philip Hand, Neeraj Kharpate

Overview of this book

Qlik Sense allows you to explore simple and complex data to reveal hidden insight and data relationships that help you make quality decisions for overall productivity. An expert Qlik Sense user can use its features for business intelligence in an enterprise environment effectively. Qlik Sense Cookbook is an excellent guide for all aspiring Qlik Sense developers and will empower you to create featured desktop applications to obtain daily insights at work. This book takes you through the basics and advanced functions of Qlik Sense February 2018 release. You’ll start with a quick refresher on obtaining data from data files and databases, and move on to some more refined features including visualization, and scripting, as well as managing apps and user interfaces. You will then understand how to work with advanced functions like set analysis and set expressions. As you make your way through this book, you will uncover newly added features in Qlik Sense such as new visualizations, label expressions and colors for dimension and measures. By the end of this book, you will have explored various visualization extensions to create your own interactive dashboard with the required tips and tricks. This will help you overcome challenging situations while developing your applications in Qlik Sense.
Table of Contents (16 chapters)
Title Page
Copyright and Credits
Packt Upsell
Contributors
Preface
Index

Using the Minstring() function to calculate the age of the oldest case in a queue


Support centers for any organization log several customer cases during the day. These cases are sometimes tagged with a specific status such as contact, and review. Each case goes through different statuses in the workflow until it reaches closed or sign off in the queue. The following example calculates the number of cases in each status of the workflow, and then makes use of the Minstring() function to calculate the number of days passed since the oldest case logged for a particular status.

Getting ready

Load the following script, which gives information on the cases logged at a debt collection agency:

LET vToday=num(today()); 
Case: 
LOAD  CaseID ,DATE(Date#( DateLogged,'DD/MM/YYYY')) as DateLogged, 
Status INLINE [ 
CaseID,DateLogged,Status 
101,01/01/2002,Advice 
101,25/04/2002,Contact 
101,21/06/2003,Creditors Meeting 
101,24/06/2003,Draft Allocation 
101,30/06/2003,Sign off 
102,18/10/2009,Contact 
102...