Book Image

Data Science for Marketing Analytics

By : Tommy Blanchard, Debasish Behera, Pranshu Bhatnagar
Book Image

Data Science for Marketing Analytics

By: Tommy Blanchard, Debasish Behera, Pranshu Bhatnagar

Overview of this book

Data Science for Marketing Analytics covers every stage of data analytics, from working with a raw dataset to segmenting a population and modeling different parts of the population based on the segments. The book starts by teaching you how to use Python libraries, such as pandas and Matplotlib, to read data from Python, manipulate it, and create plots, using both categorical and continuous variables. Then, you'll learn how to segment a population into groups and use different clustering techniques to evaluate customer segmentation. As you make your way through the chapters, you'll explore ways to evaluate and select the best segmentation approach, and go on to create a linear regression model on customer value data to predict lifetime value. In the concluding chapters, you'll gain an understanding of regression techniques and tools for evaluating regression models, and explore ways to predict customer choice using classification algorithms. Finally, you'll apply these techniques to create a churn model for modeling customer product choices. By the end of this book, you will be able to build your own marketing reporting and interactive dashboard solutions.
Table of Contents (12 chapters)
Data Science for Marketing Analytics
Preface

Chapter 9. Modeling Customer Choice

Note

Learning Objectives

By the end of this chapter, you will be able to:

  • Describe the logic behind multiclass classification problems

  • Create a multiclass classification classifier

  • Use different sampling techniques to solve the problem of imbalanced data

Note

This chapter covers different types of multiclass classification problems and explains how to calculate performance metrics and deal with imbalanced data.