Book Image

Sage ACT! 2011 Dashboard and Report Cookbook

Book Image

Sage ACT! 2011 Dashboard and Report Cookbook

Overview of this book

Sage ACT! is the top selling CRM software application, and it helps businesses to centralize contact information, organize their calendars and notes, and ultimately maximize contact relationships to optimize business efficiency and profitability. In ACT! 2011, a variety of new dashboards and reports are available for producing graphical representations of client information and for measuring the success of your sales force. This cookbook is full of practical and immediately applicable recipes that will take you from being an ACT! report and dashboard novice to a report-writing pro in no time. The recipes will show you how to create custom dashboards and reports, as well as utilize the new templates available in recent ACT! versions. You will learn to use ACT!'s Report Editor and Dashboard Designer so that you will be able to easily view important information about your business and your sales force. The recipes begin by covering the most basic elements of the ACT! reports and continue to include several recipes that will guide you through creating brand-new reports. If you have an ACT! database, you need to be able to access it quickly and logically; this book will help you do just that.
Table of Contents (16 chapters)
Sage ACT! 2011 Dashboard and Report Cookbook
Credits
About the Authors
About the Reviewer
www.PacktPub.com
Preface

Changing the Dashboard totals


Although a picture may be worth a thousand words, sometimes a few words might greatly enhance the meaning of a picture—especially in the case of a Dashboard component graph or chart. The following screenshot shows you the Activities by User component without totals:

Although the chart gives us a good sense of the activities of the various users it doesn't give us a feel for the combined effort of the three sales people. The following screenshot shows you the same component with the addition of totals:

How to do it...

  1. 1. Click the Dashboard icon on the navigation bar to access the Dashboard view.

  2. 2. Select the Dashboard you want to modify from the Dashboard drop-down list and then click the Edit button on the Dashboard tool bar. The Dashboard designer opens.

  3. 3. Right-click on the component that you would like to change and select Component Configuration from the contextual menu; the Component Configuration wizard appears.

  4. 4. Click Change Totals from the Component...