In the earlier section, we learned all of the great tools and enhancements that Finance and Operations brings for users. Along with great tools, you need a good plan to conduct a successful and effective training. In this section, we will go through some of the essential planning and execution guidelines to ensure that you get effective and proper training using those great tools.
Training planning is an essential part of ERP implementation. It is more important because you are training business users who are used to a different process or system, and are completely new to this new system and processes.
Put together a plan that covers the following points:
- Understanding the audience: How quickly are your users likely to catch up with the changes? The training plan needs to be defined accordingly to support their transition.
- Train the trainers: Consultants train the trainer who the business superusers or internal business analysts. The idea is to...