Book Image

Sage ACT! 2011 Dashboard and Report Cookbook

Book Image

Sage ACT! 2011 Dashboard and Report Cookbook

Overview of this book

Sage ACT! is the top selling CRM software application, and it helps businesses to centralize contact information, organize their calendars and notes, and ultimately maximize contact relationships to optimize business efficiency and profitability. In ACT! 2011, a variety of new dashboards and reports are available for producing graphical representations of client information and for measuring the success of your sales force. This cookbook is full of practical and immediately applicable recipes that will take you from being an ACT! report and dashboard novice to a report-writing pro in no time. The recipes will show you how to create custom dashboards and reports, as well as utilize the new templates available in recent ACT! versions. You will learn to use ACT!'s Report Editor and Dashboard Designer so that you will be able to easily view important information about your business and your sales force. The recipes begin by covering the most basic elements of the ACT! reports and continue to include several recipes that will guide you through creating brand-new reports. If you have an ACT! database, you need to be able to access it quickly and logically; this book will help you do just that.

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Sage ACT! 2011 Dashboard and Report Cookbook
Feb, 2011 | 216 pages
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Table of Contents (16 chapters)
Sage ACT! 2011 Dashboard and Report Cookbook
Sage ACT! 2011 Dashboard and Report Cookbook
Credits
Credits
About the Authors
About the Authors
About the Reviewer
About the Reviewer
www.PacktPub.com
www.PacktPub.com
Preface
Preface
Free Chapter
1
Exploring the ACT! Reports
Exploring the ACT! Reports
Introduction
Using the ACT! Reports menu
Using the Reports view
Running a report from the Report view
Choosing a Report Output Option
Editing Reports in the Reports view
Keeping a list of Favorite reports
Finding the default location of the ACT! Reports
2
Filtering Data in Reports
Filtering Data in Reports
Introduction
Filtering based on a contact field lookup
Filtering Contact reports
Filtering based on a contact activity lookup
Filtering Notes and History in reports
Filtering activities in reports
Filtering Groups reports
Filtering Company reports
Filtering Opportunity reports
Presetting filters for most used option
3
Creating a Quick Report
Creating a Quick Report
Introduction
Setting preferences for the quick reports
Selecting and organizing the columns for a contact list quick report
Printing the contact list quick report
Printing the History tab quick report
Printing the contact detail view quick report
Exporting the Opportunities List View to Excel
4
Working with the Report Editor
Working with the Report Editor
Introduction
Converting ACT! 6 custom reports
Choosing a template type and setting defaults
Adding fields to template and basic formatting
Naming field objects and individual field formatting
Positioning fields and labels
Adding a custom field and creating a basic script
Adding sections for sorting and grouping
Using sections for sub-totaling and totaling
5
Subreports and Scripting Techniques
Subreports and Scripting Techniques
Introduction
Formatting a List Type report
Adding subreports to a report
Adding fields to the secondary contacts subreport
Adding fields to the history subreport
Scripting basics by example
Reverse engineering a set of complex scripts
6
Labels and Envelopes
Labels and Envelopes
Introduction
Editing a standard envelope
Adding a logo to an envelope
Creating a custom envelope
Creating an xx64 label template
7
Working with the ACT! Dashboards
Working with the ACT! Dashboards
Introduction
Getting familiar with the Dashboard layouts
Accessing information from Dashboards
Copying Dashboard information to other products
Printing Dashboards
Making Dashboards the default startup preference
8
Filtering Dashboards
Filtering Dashboards
Introduction
Filtering the Contacts Dashboards
Filtering the Activity Dashboards
Filtering the Opportunity Dashboards
Filtering the Admin Dashboard
Changing the Dashboard Data
9
Editing Existing Dashboards
Editing Existing Dashboards
Introduction
Cloning an existing Dashboard
Changing the Dashboard display type
Changing the Dashboard default filters
Changing the Dashboard headers and footers
Changing the Dashboard legends
Changing the Dashboard totals
Changing the Dashboard scales and limits
Setting a Dashboard target
Modifying the closed sales to date component
Changing the Dashboard data charts
10
Working with the Dashboard Designer
Working with the Dashboard Designer
Introduction
Creating a new Dashboard
Adding or removing columns and rows
Creating wider components
Adding components to the Dashboard
Adding data charts to the Dashboard
Changing the order of the Dashboard components

Filtering the Activity Dashboards

Many organizations want a way to measure the productivity of their employees. Although ACT! supplies a number of reports that will show you that information, the fastest way to access that information is by looking at the Activities Dashboard which contains three activity based components:

  • My Schedule At-A-Glance

  • Activities by User

  • Activity List

Not surprisingly, the filtering options for the activity components offer the same options that you find when scheduling an activity in the first place.

Getting ready

It makes sense that in order to view activities in an Activity Dashboard component, you need to have scheduled an activity or two in the first place.

How to do it...

  1. 1. Click the Dashboard icon on the navigation bar to open the Dashboard view.

  2. 2. Select the ACT! Activities Dashboard from the Dashboard drop-down list.

  3. 3. Click the Filter button on the component you want to filter data for. The Filter dialog box opens as shown in the following screenshot:

  1. 4....

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